Koko & Momo · Community Guidelines
Play fair. Be kind.
Koko & Momo is about two players running together. It is a game, not a dating service. These rules apply wherever you meet other players in the game: Quick Match, stickers, friends, invitations, chat, voice, duo streaks and the boards. Breaking them can get what you shared removed and your account banned. They are part of our Terms of Use.
Online play is for adults
- Playing together online, friends, invitations, chat and voice are only for people aged 18 and over, or the age of majority where you live if that is higher.
- Give your real date of birth. Lying about your age can get your account banned.
- One account for each person. Never make another account to get around a block or a ban.
- Players under 18 have no online play at all. Never give a false age to play online.
- If you think someone you meet online is under 18, stop talking to them and report them with “might be under 18”.
Be kind
- Treat other players the way you would like to be treated. You can disagree without insults.
- No means no. Never pressure anyone to add you as a friend, chat, talk or meet.
- If someone leaves or blocks you, let them go. Do not try to reach them another way.
No nudity or sexual content
- No sexual messages, voice or requests, even if the other person seems to agree.
- No sexual comments about other players.
Nothing involving children
- Never share, ask for or talk about anything that sexualises a child. We ban accounts that do and, as the law requires, report them to the authorities.
- Never try to chat with, talk to or meet anyone who is, or might be, under 18. Report them instead.
No harassment, bullying, hate or threats
- No insults, bullying, stalking, or messages that someone has made clear they do not want.
- No hate or put-downs because of someone's religion, caste, race, ethnicity, nationality, gender, sexual orientation, disability or any other part of who they are.
- No threats, and nothing that encourages violence, self-harm or crime.
No scams, money requests or selling
- Never ask anyone for money, gifts, gift cards, crypto, bank or UPI details, passwords or sign-in codes.
- No scams, fake stories or tricks to get money or information.
- No selling, advertising or promoting anything, including other apps, websites or social media accounts.
- No spam, and no sending people to other apps, sites or services. Links, phone numbers and email addresses in chat are hidden until both of you have written and 24 hours have passed.
Be yourself, and respect privacy
- Never pretend to be someone else, such as another player, a famous person or someone from Koko & Momo.
- Never share another person's private information, such as their phone number, address or messages, without their permission.
- Never share, or threaten to share, intimate images of anyone.
- Only share what you have the right to share.
Nothing illegal
Do not share anything that breaks the law where you live or in India. That includes anything that:
- belongs to someone else, or breaks copyright, trademark or other rights;
- is obscene, pornographic or paedophilic, invades someone's privacy (including bodily privacy), or insults or harasses someone because of their gender;
- is racially or ethnically offensive, or stirs up hatred between groups because of religion or caste;
- promotes money laundering or gambling, or is harmful to children;
- knowingly spreads false or misleading information, or misleads people about where a message came from;
- threatens the unity, integrity, defence, security or sovereignty of India, its friendly relations with other countries or public order, encourages a crime, or gets in the way of an investigation;
- contains viruses or other harmful code.
What happens if you break the rules
Our team reviews reports. Depending on what happened, we may:
- remove or hold back what was shared;
- warn you;
- limit what you can use, such as chat or voice;
- suspend your account for a time;
- ban you for good. Repeat or serious offenders are banned by account and by phone number, so they cannot simply sign up again.
Where the law requires it, we report illegal content and threats to the authorities. If you think we made a mistake, write to our Grievance Officer (below).
How to block and report
- Leave: you can leave a run at any time.
- Block: a player you block can no longer be paired with you, invite you or chat with you.
- Report: report a player from the card after a run, from your friends list or from a chat, and choose a reason: harassment or hate, sexual content, money or a scam, might be under 18, or something else. The report goes to our team, with the reported message when you report from a chat, and it also blocks that player for you.
- Might be under 18: when you report someone you have just run or chatted with as “might be under 18”, that account's online play is paused until our team has looked at it. You can pause up to three accounts a day this way; a further such report that day goes to our team for review in the same way, without the pause.
- Write to us: send the player's game name, what happened and when to hello@quantumcat.studio.
If someone is in danger right now, call your local emergency number first (112 in India). The Safety Tips have more help.
Grievance Officer
Grievance Officer, QuantumCat Terminal Private Limited: hello@quantumcat.studio (subject: Grievance). We acknowledge every complaint within 24 hours and resolve it within 15 days. Requests to remove content that breaks these rules are dealt with within 72 hours, and complaints about intimate images or impersonation within 24 hours. See Complaints and grievances in the Terms of Use for how to appeal.